Privacy Policy

Last updated: 01 May 2026

Table Of Content

Introduction

This Privacy Policy explains how information is collected, used, stored, and protected when you use this website or submit an enquiry through our platform.

This website operates as an online marketing and lead generation platform designed to connect users with independent licensed taxi and private hire operators within Kent and Medway.

We are committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

This website is managed and operated by:

Astute Management
United Kingdom

Email: hello@kenttaxiservices.co.uk

Nature Of The Website

This website is intended solely as a marketing, advertising, and lead generation platform.

We do not operate vehicles, employ drivers, or directly provide taxi or private hire transportation services.

Enquiries submitted through this website may be forwarded to independent licensed taxi operators, private hire companies, or self-employed drivers operating within Kent and Medway.

Any transportation services ultimately provided are supplied directly by the relevant independent operator or driver.

Information We Collect

We may collect and process the following information:

  • Name

  • Telephone number

  • Email address

  • Pickup and destination details

  • Journey requirements

  • IP address

  • Device and browser information

  • Website usage data

  • Information submitted through contact or enquiry forms

How We Use Information

We may use information submitted through the website to:

  • respond to enquiries,

  • pass enquiries to relevant independent taxi or private hire operators,

  • improve website functionality and performance,

  • monitor website traffic and usage,

  • maintain website security,

  • prevent spam, abuse, or fraudulent activity,

  • comply with legal obligations.

Sharing Information

Information submitted through this website may be shared with:

  • independent licensed taxi operators,

  • private hire companies,

  • self-employed drivers,

  • associated transport partners,

  • website hosting and technology providers where necessary.

Information is shared solely for the purpose of helping users connect with transport providers relevant to their enquiry.

During busy or peak periods, enquiries may also be shared with carefully selected associated companies or transport partners within Kent and Medway in order to help users obtain transport availability more efficiently.

Legal Basis For Processing

We process personal data under one or more of the following lawful bases:

  • consent,

  • legitimate interests,

  • compliance with legal obligations.

Cookies

This website may use cookies and similar technologies to:

  • improve website functionality,

  • analyse website traffic,

  • monitor performance,

  • enhance user experience.

You can control or disable cookies through your browser settings.

Data Retention

We retain personal information only for as long as reasonably necessary for operational, legal, administrative, or security purposes.

Third-Party Websites

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

Data Security

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, misuse, disclosure, alteration, or loss.

However, no internet-based system can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, you may have the right to:

  • request access to your personal data,

  • request correction of inaccurate information,

  • request deletion of your data,

  • object to certain processing activities,

  • request restriction of processing,

  • withdraw consent where applicable.

Requests may be made using the contact details provided below.

Changes To This Policy

We reserve the right to amend or update this Privacy Policy at any time. Updated versions will be published on this page.

Contact

For any privacy-related enquiries, please contact:

Astute Management
Email: hello@kenttaxiservices.co.uk